Arcanary Tech
SIP / VoIP telephony
IP telephony, virtual lines, IVR, call recording and transcription.
SIP / VoIP telephony at Arcanary
Arcanary's SIP/VoIP telephony service replaces traditional phone lines with IP telephony that costs less and scales without hardware. We provision virtual numbers in multiple countries, set up SIP trunks and softphones, design IVR menus that route callers to the right person or team, and enable call recording and automatic transcription so conversations can be searched, reviewed and analyzed. Telephony integrates with your CRM so every call is logged against the customer, and with Arcanary's Dai.sy assistant, which can answer calls after hours or when the team is busy. It suits sales teams, clinics, contact centers and any business that depends on the phone.
Delivered by Arcanary's senior Tech team
What's included
- Virtual numbers and lines
- SIP trunks and softphones
- IVR menus
- Call recording
- Automatic transcription
- Integration with Dai.sy and your CRM
Outcome
Lower costs than traditional telephony, and lines that scale without hardware.
Example
A virtual line that routes to Dai.sy after hours; an IVR with “press 1 for appointments”; sales calls recorded and transcribed.
Products
Questions about SIP / VoIP telephony
Can we keep our current phone numbers?
In most countries, yes. Numbers can usually be ported from your current carrier to the VoIP service; we manage the process and schedule the switch to avoid downtime. Where porting isn't possible, we forward calls from the old numbers during the transition.
How does VoIP work with Dai.sy?
Calls arrive at your virtual line and follow the rules you set: ring the team during business hours, send callers to an IVR menu, or hand the call to Dai.sy, which answers in a natural voice, gives information and books appointments. Dai.sy can also take over when every line is busy, so no call goes unanswered.
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Have a technical problem to solve?
Tell us what's slowing your business down. A senior engineer will reply within one business day.