Arcanary Tech
AI agents and automation
Agents and AI applied to your real processes.
AI agents and automation at Arcanary
Arcanary's AI and automation service puts AI to work on the repetitive tasks that consume your team's time. We design and build custom AI agents that answer customers by email, chat, WhatsApp and phone, classify and route requests, extract data from documents, reconcile records, draft responses and update your systems, with people reviewing the cases that need judgment. We select and evaluate models, such as Claude, GPT and Gemini or open-source alternatives, against your own data, connect them to your knowledge base with retrieval (RAG), and measure accuracy before and after launch. Agents are integrated with the tools you already use and monitored in production. Arcanary's own products, Dai.sy and Verite.st, are examples of the agents we build and run every day.
Delivered by Arcanary's senior Tech team
What's included
- Custom AI agents
- Process automation
- Document processing and data extraction
- Knowledge bases and RAG
- Model selection and evaluation
- AI inside existing workflows
Outcome
Repetitive tasks gone, lower operating costs, and growth without adding headcount.
Example
An agent that classifies and answers support emails; a bot that reconciles invoices against received payments.
Products
Questions about AI agents and automation
What is an AI agent?
An AI agent is software that uses a large language model to carry out a task on its own, not just answer a question. It can read a message or a document, decide what to do, use tools such as your calendar, CRM or billing system, and take actions like booking an appointment, updating a record or replying to a customer, handing over to a person when it isn't sure. Businesses use agents for customer service, scheduling, lead qualification, document processing and back-office work. Arcanary builds custom agents and also offers ready-made ones, such as Dai.sy, which answers phone calls and manages appointments, and Verite.st, which runs first-round job interviews.
Is our data safe when we use AI?
We design each project around your data requirements: we use business API agreements under which providers don't train models on your data, limit what each agent can access, keep logs for review and can deploy models in your own cloud when needed. We also test agents for accuracy and failure cases before they reach customers.
More Tech services
All Tech services- Technology strategyAdvice from people who have made these calls for decades.
- Software developmentCustom platforms, web applications and iOS and Android apps.
- E-commerce developmentShopify stores, custom checkouts, marketplaces and payment integrations.
- Integrations and APIsCRM, billing, ERP and the rest of your systems, talking to each other.
- Data, dashboards and BIAnalytics, business intelligence and automated reporting.
- Cloud, DevOps and maintenanceHosting, migrations, monitoring and ongoing maintenance for your systems.
- SIP / VoIP telephonyIP telephony, virtual lines, IVR, call recording and transcription.
- IT and securitySupport, email, domains, security, onboarding and offboarding.
- TrainingHands-on training in AI, Google Workspace and the tools your team uses.
Have a technical problem to solve?
Tell us what's slowing your business down. A senior engineer will reply within one business day.