Arcanary

Arcanary Tech

Software, AI products and the systems your business runs on

Arcanary Tech designs, builds and runs technology: custom software and mobile apps, AI agents, integrations, data and dashboards, cloud, telephony and IT. It's also where our products live: Dai.sy, Verite.st, Dommek, Rufinia and WhatsApp Commerce, implemented and maintained by the same senior team.

years of experience, per senior engineer
25+
tech services, from strategy to support
10
AI products ready to deploy
6
AI agents that don't miss a call or a message
24/7

What is Arcanary Tech?

Arcanary Tech is the engineering practice of Arcanary. Its senior team has been building software since the web went commercial in 1999, through mobile, SaaS, cloud, data and now AI in production. Tech covers the full cycle: technology strategy and build-versus-buy decisions, custom software, mobile apps and e-commerce, system integrations, AI agents and automation, data pipelines and dashboards, cloud infrastructure and maintenance, SIP/VoIP telephony, IT support and security, and training. It also develops and operates Arcanary's own AI products: Dai.sy, an assistant that answers calls and books appointments; Dai.sy Clinics for medical practices; Verite.st for automated first-round interviews; Dommek for documents and digital signatures; Rufinia for law firms; and WhatsApp Commerce for selling inside WhatsApp. Clients work with one accountable team in English, Spanish or Portuguese, from offices in Buenos Aires and Singapore.

Tech services

Senior teams for every part of your technology, from strategy to support. Hire one line or combine them; either way you deal with a single accountable partner.

Advice from people who have made these calls for decades.

  • Technology roadmap
  • Build vs. buy analysis
  • Dependency and vendor mapping
  • Architecture review
  • Fractional CTO
  • Ongoing advisory
Outcome:
Clear priorities and investments that match your business goals.
Example:
A build vs. buy review that replaces three overlapping tools with one integrated platform.
Learn more: Technology strategy

Custom platforms, web applications and iOS and Android apps.

  • Custom platforms and SaaS products
  • Web applications and portals
  • iOS and Android apps
  • UX and UI design
  • Quality assurance and testing
  • Maintenance and evolution
Outcome:
One vendor for the full product cycle, integrated with your existing systems and a shorter time to market.
Example:
A delivery app with integrated payments, order tracking and a back office for the operations team.
Learn more: Software development

Shopify stores, custom checkouts, marketplaces and payment integrations.

  • Shopify and Shopify Plus stores
  • Custom checkout and pricing rules
  • Payment gateway integration
  • ERP, stock and logistics sync
  • Marketplace integration
  • Headless commerce
Outcome:
A store that runs smoothly, stays in sync with inventory and converts more visitors.
Example:
A Shopify store with a custom checkout built around the business's own pricing, shipping and payment rules.
Learn more: E-commerce development

CRM, billing, ERP and the rest of your systems, talking to each other.

  • CRM and billing integration
  • ERP and accounting integration
  • Custom APIs and webhooks
  • Data migration
  • Integration monitoring and alerts
  • Legacy system connectivity
Outcome:
No double data entry, fewer errors and teams that work from the same information.
Example:
A CRM connected to billing, so sales and invoicing stay in sync with no double data entry between teams.
Learn more: Integrations and APIs

Agents and AI applied to your real processes.

  • Custom AI agents
  • Process automation
  • Document processing and data extraction
  • Knowledge bases and RAG
  • Model selection and evaluation
  • AI inside existing workflows
Outcome:
Repetitive tasks gone, lower operating costs, and growth without adding headcount.
Example:
An agent that classifies and answers support emails; a bot that reconciles invoices against received payments.
Learn more: AI agents and automation

Analytics, business intelligence and automated reporting.

  • KPI dashboards
  • Data pipelines and warehouses
  • Automated reports
  • Alerts on key metrics
  • Data modeling and quality
  • Natural-language questions with AI
Outcome:
Decisions based on real-time data, one view of the business and early detection of problems.
Example:
A live sales dashboard by rep and region; a weekly KPI report emailed to management automatically.
Learn more: Data, dashboards and BI

Hosting, migrations, monitoring and ongoing maintenance for your systems.

  • Cloud migration
  • Infrastructure as code and CI/CD
  • Monitoring, alerts and backups
  • Cloud cost optimization
  • Application maintenance and support
  • Takeover of legacy systems
Outcome:
Systems that stay up, deploy safely and cost less to run.
Example:
A legacy application moves from a local server to the cloud with automated backups, and a cost review trims its monthly hosting bill.
Learn more: Cloud, DevOps and maintenance

IP telephony, virtual lines, IVR, call recording and transcription.

  • Virtual numbers and lines
  • SIP trunks and softphones
  • IVR menus
  • Call recording
  • Automatic transcription
  • Integration with Dai.sy and your CRM
Outcome:
Lower costs than traditional telephony, and lines that scale without hardware.
Example:
A virtual line that routes to Dai.sy after hours; an IVR with “press 1 for appointments”; sales calls recorded and transcribed.
Learn more: SIP / VoIP telephony

Support, email, domains, security, onboarding and offboarding.

  • Help desk support
  • Email, domains and Workspace or Microsoft 365
  • Security policies and MFA
  • Device management
  • Employee onboarding and offboarding
  • Backups and access reviews
Outcome:
Lower security risk, smooth joiners and leavers, and one place to ask for help.
Example:
Email and access set up automatically on a new hire's first day; every access revoked the moment someone leaves.
Learn more: IT and security

Hands-on training in AI, Google Workspace and the tools your team uses.

  • AI and prompting workshops
  • Google Workspace and Microsoft 365 training
  • CRM and tool adoption
  • Team-specific programs
  • AI usage policies
  • Training materials and recordings
Outcome:
Faster tool adoption, a team that works with AI on its own and less dependence on outside support.
Example:
A prompting workshop for the marketing team; Workspace training for the admin team.
Learn more: Training

Products

Ready-to-deploy platforms for specific industries and everyday business operations. Each one is implemented, configured and maintained by our team.

Industry:All industries

Dai.sy

An executive assistant that answers every call

Visit website: dai.sy

Dai.sy answers phone calls, gives callers accurate information, books appointments and keeps calendars in sync across multiple Gmail and Outlook accounts. It coordinates meetings and events for your whole team.

What it does

  • Answers calls 24/7 in natural voice
  • Books, moves and cancels appointments
  • Syncs agendas across several Gmail and Outlook accounts
  • Coordinates events and multi-person meetings
  • Sends reminders by WhatsApp and email

What you get

  • Round-the-clock service without adding staff
  • No missed calls, no lost opportunities
  • One unified calendar for the whole team

In practice

A business that never misses a call because Dai.sy answers and books the meeting.

An automatic WhatsApp reminder the day before every meeting.

Technologies and integrations

We work with the tools you already have, and choose new ones for the job, not for the trend.

Software and mobile

  • TypeScript
  • React and Next.js
  • Node.js
  • Python
  • React Native
  • Swift and Kotlin

AI

  • Claude
  • OpenAI
  • Gemini
  • Open-source models
  • Retrieval (RAG)
  • Voice AI

Cloud and data

  • AWS
  • Google Cloud
  • Vercel
  • PostgreSQL
  • BigQuery
  • Looker Studio and Power BI

Business systems

  • HubSpot and Salesforce
  • Shopify
  • Google Workspace and Microsoft 365
  • Gmail and Outlook calendars
  • Mercado Pago and Stripe
  • ERPs and billing systems

Communications

  • WhatsApp Business API
  • SIP trunks and VoIP
  • IVR
  • Call recording and transcription
  • Transactional email
  • SMS

How we work

A clear path from the first call to a system that runs on its own.

  1. 01

    Discovery

    We map your processes, systems and goals, and find where technology will pay off first.

  2. 02

    Design

    Architecture, build vs. buy decisions, scope and a plan you can read in one sitting.

  3. 03

    Build and integrate

    Short iterations, with working software every step of the way, connected to your existing tools.

  4. 04

    Go-live

    Implementation, data migration, training and a supported launch.

  5. 05

    Run and improve

    Maintenance, monitoring and continuous improvement for as long as you need.

Tech questions

Should we build custom software or buy an existing tool?

Buy when an existing tool covers most of what you need and the process isn't what sets you apart; build when the process is a competitive advantage, when off-the-shelf tools force costly workarounds, or when you need to connect several systems in a way no product supports. Many good solutions combine both: a standard platform such as HubSpot or Shopify, extended with custom integrations and automation. Arcanary's technology strategy service makes this call with you, and we recommend buying whenever it's the better option, even if it means we build nothing.

What kind of AI work does Arcanary do?

Arcanary builds AI agents that run in production for real businesses: assistants that answer phone calls and book appointments, agents that classify and answer emails and WhatsApp messages, document processing and data extraction, automated first-round interviews, knowledge assistants connected to company documents, and automation that updates CRMs, billing and other systems. We select and evaluate models for each use case, integrate them with existing tools, and monitor accuracy after launch. Several of these capabilities are packaged as products, such as Dai.sy and Verite.st.

Can you take over a system built by another vendor?

Yes. We audit the code, infrastructure and documentation, fix urgent risks first, and then take over maintenance and new development. It's one of the most common ways clients start working with us.

Who owns the code?

For custom development, the code is yours, and we hand over repositories, documentation and access. Arcanary's products, such as Dai.sy or Dommek, are licensed: we run, maintain and improve them for you.

Do you offer maintenance and support after launch?

Yes. Maintenance, monitoring and support are part of every product and service we deliver, and we agree response times according to how critical each system is.

Have a technical problem to solve?

Tell us what's slowing your business down. A senior engineer will reply within one business day.

Talk to an engineer