WhatsApp Commerce
Catalog, cart and checkout inside WhatsApp
Your customers browse the catalog, build a cart and pay without leaving WhatsApp. A bot handles the conversation and the catalog stays in sync with your stock.
What is WhatsApp Commerce?
WhatsApp Commerce is an Arcanary product that lets customers browse a catalog, build a cart and pay without leaving WhatsApp. A bot handles the conversation and answers product questions, orders are managed by chat, and payment is collected through payment links such as Mercado Pago. The catalog stays in sync with the business's stock, so it is always up to date. In a typical order, a customer builds the order on WhatsApp and pays with a Mercado Pago link without talking to anyone. Retailers, restaurants and distributors use it to sell 24/7 without a salesperson online and to shorten the path from question to payment. It can go live in weeks and is implemented, configured and maintained by Arcanary's team.
Built, implemented and maintained by Arcanary
What it does
- Product catalog inside WhatsApp
- Cart and order management by chat
- Payment links (Mercado Pago and others)
- Bot that answers product questions
What you get
- Sell 24/7 without a salesperson online
- Catalog always up to date
- Shorter path from question to payment
In practice
A customer builds an order on WhatsApp and pays with a Mercado Pago link without talking to anyone.